Policing on Cloud Nine Helps Keep Irving Safe

Thanks to years of development and strategic investment, every patrol shift in Irving now includes a certified drone pilot. Officers conduct routine duties as usual, but with an added high-tech partner ready to assist from above.

Drones are well-known for their value in search and rescue operations, but their role in day-to-day policing continues to expand. From responding to stolen vehicle reports to surveying suspicious activity, these flying tools give officers a faster, broader perspective.

“Traffic doesn’t exist 300 feet up,” said Assistant Chief Hover, who helped launch the drone initiative in 2017. “With drone support, we can respond more quickly and provide responding officers with real-time intelligence. It’s a game-changer for both community and officer safety.”

In March, the department reached a significant milestone with the installation of drone docks across Irving. The strategically placed units contain drones that launch remotely from IPD’s Real-Time Crime Center.

“Drones assigned to patrol cars are effective, but fixed drone docks enable us to respond citywide with an average response time of two minutes,” said Sgt. Chris Rider, supervisor of the Drone First Responder Unit.

Each dock supports a drone capable of covering a two-nautical-mile radius. Through advanced software, drones are autonomously dispatched to the coordinates provided.

“Protecting the public’s privacy is a priority. During flight to and from a call, the camera is oriented forward, facing the horizon, and only adjusted during an active investigation, when necessary,” Rider said. “Every drone flight is logged and reported to the state, ensuring transparency and accountability. Control of the camera is only engaged by the pilot once the drone arrives on scene.”

The program reflects Irving’s broader commitment to leveraging innovation and technology to enhance city services. It’s not just about keeping the public safe — it’s about doing so in the most efficient and responsible way possible.