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Winter Weather Updates

During inclement weather events, residents should follow updates from the National Weather Service Fort Worth office.


Stay tuned here for updates from the City of Irving during winter weather events, as well as resources to stay warm and safe.


Although winter in North Texas is mild compared to other places in the United States, the region can get a fair share of extreme weather from December to April, ranging from bitter cold temperatures to snow and ice storms. 

Winter Weather tips
Utilities
Stay Safe

This winter make sure to take care of people, pets, pipes and plants:

  1. People: Dress in layers and warm clothing. Check on friends, family and neighbors, especially the elderly, and make sure they have heating and warm clothing.
  2. Pets: Allow animals to sleep indoors in a warm and dry place.
  3. Pipes: Insulate outside and exposed pipes, and drip indoor faucets. 
  4. Plants: Cover or bring inside plants that can't tolerate cold temperatures.

Renters & Multifamily Communities

Contact property management or your landlord as soon as possible with any maintenance issues regarding utilities, including heating, leaking water pipes or windows and doors not closing properly. Residents should have the property’s emergency contact numbers if assistance is needed during inclement weather events.

If a resident has reported an emergency maintenance issue to property management and not experienced corrective action within 24 hours, contact Code Enforcement at (972) 721-4829 or submit an online complaint.


Private Property Owners with Water and Sewer Issues

Homeowners should call Irving Water Utilities for water- and sewer-related maintenance issues, including requests to temporarily shut off water service, at (972) 721-2281 or (972) 721-2664. Staff is available 24/7 to assist as needed.


Frequently Asked Questions

Will I still get iALERT emergency notifications if I don't sign up?

What if my phone number or email address changes?

Will my contact information be shared with others?

What won’t the system be used for?

Winter Weather Resources

Important Contacts

In an emergency, call 9-1-1.

  1. Irving Police Nonemergency:(972) 273-1010
  2. Irving Water Utilities Emergency Hotline: (972) 721-2281 or (972) 721-2664
  3. Irving Solid Waste Services, Waste Collection:(972) 721-2232
  4. 24/7 Electricity Outage Information: Find outage information
  5. Report a Power Outage – toll-free, 24/7 hotline: (888) 313-4747
  6. Report a Power Outage online: Report power outages
  7. Text Oncor about a Power Outage: The service requires preregistration.
  8. Text ‘reg’ to 66267 (ONCOR) to register. Please have either your ESID or the telephone number listed on your account and your ZIP code to complete registration.
  9. Text ‘out’ to 66267 (ONCOR) to report your outage.
  10. Text ‘stat’ to 66267 (ONCOR) to receive an update on your outage.
  11. Atmos Energy: To report a gas leak, call at (866) 322-8667
Electric Reliability Council of Texas (ERCOT)
Oncor Chronic Care Customer Application: Learn more

Places to Stay Warm In Irving

Where to Get City Updates in an Emergency

During emergencies and other events, city operation updates are available at CityofIrving.org/Winter, on the city’s X feed (x.com/thecityofirving) and Facebook page (facebook.com/thecityofirving).