Animal Services

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Enforcement

Animal Services Officers are on duty from 8 a.m. to 5 p.m. and are on call for emergencies after business hours and on city holidays.

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Irving Animal Services (IAS) Animal Control Officers work seven days a week to maintain a safe and healthy environment for both humans and animals living within the City of Irving.

Animal Services Officers respond to the following:

  1. Stray/loose animals
  2. Animal cruelty and neglect investigations
  3. Animal bites and quarantine requirements
  4. Deceased animal pickup
  5. Noise complaints
  6. Wildlife concerns


View the City of Irving's Animal Ordinances.



Report an Animal Related Concern




Animal Services By The Numbers

Here are just a few of the things that our hardworking Animal Control Officers are proud of in the 2024 fiscal year.

286

Bite / Scratch Cases

472

Pets Returned to Owners

344

Cruelty / Neglect Cases

1714

At Large / Stray Cases

Field Services

Phone: (972) 721-2256


  1. 8 a.m. to 5 p.m., Daily

Emergency response only after normal business hours and on city holidays.



If before or after work hours, please call the Police non-emergency line at (972) 273-1010


If IAS Picks Up a Loose Pet

When a stray animal is picked up by our Animal Control Officers or they are brought to Irving Animal Services, staff does check for an ID tag and scan for a microchip.


Animals with an ID tag and/or microchip are often able to be returned to their owners.