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Code Enforcement

Home / Services / Departments / Code Enforcement / Multifamily Living

Multifamily Living

The City of Irving's Code Enforcement Department is dedicated to improving the quality and standard of living for all multifamily housing residents, including apartments, fourplexes, manufactured homes, and hotels and motels.

Property Owners + Managers

Tenants

FAQs

How often are apartments in Irving inspected?

They are inspected at least once per year depending on the Risk Rating. Level 3 properties are inspected at least twice per year.

How often can I have a garage sale at my apartment complex?

You are limited to two sales per calendar year for the entire complex, and the manager needs to apply for the permit.

What do I do if I have maintenance issues with my unit?

First, give notice to your manager in writing and keep a signed copy or send certified mail.

If the issue is not resolved in a reasonable amount of time, contact Code Enforcement at (972) 721-4829.

What do I do if I have a problem with my lease or utilities charges by my apartment complex?

You can contact the Texas Tenant’s Union at (214) 823-2733 or the Housing Crisis Center at (214) 828-9623 to obtain legal advice for these civil issues.

The City of Irving cannot assist with civil issues.

My vehicle was involved in an accident and does not run. Can I store it in the apartment complex parking lot until the insurance claim is settled?

No, wrecked and inoperable vehicles are not allowed in to be stored in any parking lot for more than two consecutive days. They must be stored in an enclosed structure.

What items are allowed to be stored on the balcony/patio of my apartment?

Items designed for outdoor use, including patio furniture, grills and toys may be stored outside.

All other items, such as indoor furniture, boxes, tires and items not designed for outdoor use must be stored in an enclosed structure.

What is the process when a property changes names, managers or owners?

When this occurs please contact your inspector or the Code Enforcement Department at (972) 721-4829.

For Management change:

Complete a new Multifamily Application and deliver to the Code Enforcement Department within seven days.

For Name change:

Apply for a new Certificate of Occupancy under the new name through the Inspections Department.
Apply for Sign Permits through the Inspections Department.
Complete a new Multifamily Application and deliver to the Code Enforcement Department.
Provide Code Enforcement Department with a copy of the DBA Certificate filed with Dallas County. Incorporated businesses must go through the Secretary of State. Visit the Dallas County Clerk’s Office for more information.

For Owner change:

Apply for a new Certificate of Occupancy under the new owner’s name.
Complete a new Multifamily Application and deliver to the Code Enforcement Department within seven days.

What do I do if I have an infestation issue in my unit?

Firs, give notice to your manager in writing and keep a signed copy or send certified mail.

If you have a bed bug addendum, follow the steps in your addendum to get issue resolved.

If the issue is not resolved in a reasonable amount of time, contact Code Enforcement at (972) 721-4829.

What if there is mold in my rental unit?

Check your lease and lease addendums for required forms for reporting mold issues to get the issue resolved. Mold is a civil issue between the tenant and the property owner/management.

The City of Irving does not respond to mold complaints; however, Code Enforcement can conduct an inspection to determine if the mold is caused by a code violation after property management has been properly notified.

Contact Code Enforcement at (972) 721-4929.

Code Enforcement

City Hall

825 W. Irving Blvd.

3rd Floor

Irving, TX 75060

M-F, 8 a.m. to 5 p.m.

P: (972) 721-4829

Email Code Enforcement

Irving City Hall

825 W. Irving Blvd.

Irving, Texas 75060

Phone: (972) 721-2600

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